Delivery & Returns
All of our products are posted in plastic free packaging from the UK using Royal Mail or an international courier.
Rates depend on which country you are ordering from, the weight of the product, and whether you opt for the standard or tracked service (if available).
Based on all this, postage costs are calculated automatically when you check out.
*** Please note if you are a customer outside the UK and choose an untracked delivery option, we have no way to track your order once it has left us and will not offer refunds/replacements as we cannot claim the parcel as lost. We strongly advise opting for the tracked delivery service.
You will receive an email when your order is dispatched, and you can expect it to arrive with you within 2-3 working days for UK deliveries, 3-5 working days for Europe, and 5-7 working days for the rest of the world.
Please note we are experiencing some delays in international shipping due to the ongoing coronavirus and Brexit situations - your tracking link will contain the most up to date information.
You are responsible for entering the correct shipping address on the checkout page, and once a product is dispatched we cannot amend the address or recall the item.
We will not refund or replace orders not delivered as a result of an incorrect shipping address. If orders are returned to us we reserve the right to charge P&P again.
Customers are responsible for any import taxes charged to them by their local governments, if applicable. Harderstyles Store has no control over these charges, and cannot be held liable. Refunds will not be offered to customers who do not receive their items as a result of failure to pay import duties.
Returns, Refunds & Exchanges
To request a return, please contact us using the form below within 14 days of receipt and we will provide a returns address. Return postage is at the customers' cost and we recommend using a tracked service. We will not process any refunds or exchanges until the original item is back with us and has been checked. Items must be returned in the original condition, unworn and with tags attached.
Please note all SALE items are non-returnable
We will not offer returns after 14 days of receipt.